BARE Fitness — Privacy Policy

1) About this policy

This Privacy Policy explains how BARE Fitness (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website, use our app, or attend our fitness classes and services in the United Arab Emirates.

2) Information we collect

• Personal details such as your name, contact number, email address, and payment information.
• Membership and booking details, including class attendance and preferences.
• Information you share through our website or mobile app powered by Hapana.
• Payment information processed securely via Stripe.
• Any communications you send to us by email, WhatsApp, or text message.
• Optional data such as feedback, survey responses, or marketing preferences.

3) How we use your information

• To register and manage your BARE membership or class bookings.
• To provide customer service and respond to enquiries.
• To send booking confirmations, reminders, and updates.
• To send marketing emails or SMS (via Brevo) if you’ve opted in — you can unsubscribe anytime.
• To process secure payments and manage billing.
• To improve our services and client experience.

4) When we share your information

We never sell your personal information.

We only share data with trusted service providers who help us operate, including:

• Hapana – our booking and membership platform
• Stripe – secure payment processing
• Brevo – for email and SMS communications

These partners process your data only as instructed by us and are bound by confidentiality and data protection obligations under UAE law.

5) Marketing communication

We may send you updates about classes, offers, or events every two weeks via email or SMS. You can unsubscribe at any time using the link in the message or by contacting us at info@bare.fitness.

6) How we store and protect your information

• We use secure, encrypted systems to store your data (including Hapana and Stripe).
• Access is limited to authorised staff only.
• We retain your data only as long as necessary for your membership or as required by law.

While we take reasonable precautions, no system is entirely secure. You share data at your own risk.

7) Your rights

You have the right to:

• Request a copy of your personal data.
• Ask us to correct or delete inaccurate information.
• Withdraw consent for marketing at any time.

To make a request, email us at info@bare.fitness. We may require proof of identity before processing your request.

8) Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted here. By continuing to use our services, you agree to the updated policy.

9) Contact us

If you have any questions or concerns about how we handle your personal data, please contact: